SEPTA

Southeastern Pennsylvania Transportation Authority Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties

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CUSTOMERS REQUIRED TO WEAR A FACE MASK OR FACE COVERING WHEN RIDING SEPTA

Beginning, Monday, June 8, 2020, all customers riding on SEPTA vehicles or in SEPTA Stations are required to wear a face mask or covering. The Centers for Disease Control (CDC) guidelines say that wearing a simple cloth face covering, when out in public helps to slow the spread of the COVID-19 virus. Surgical masks and coverings have been distributed to frontline Operations personnel as part of this effort. Please comply with this request for your protection and the protection of operators. View the SEPTA press release here.

Transit Service Update

Summer schedules are now in effect for most Bus, Trolley, Market Frankford, Broad Street and Norristown High Speed Line Routes. Changes reflect the removal of school service and select headway modifications. LUCY GOLD and Green Routes continue to operate on a reduced schedule and Routes 91 remains suspended. All Market Frankford, Broad Street, and Trolley Line Stations reopened Sunday, June 28, 2020 except the following:

Market Frankford Line

5th Street - CLOSED DUE TO CONSTRUCTION

Broad Street Line

Susquehanna-Dauphin - CLOSED DUE TO CONSTRUCTION

Broad Street and Market Frankford Lines - STATION UPDATES

Broad Street & Market Frankford Lines

To ensure customer safety while riding the SEPTA system, we are continuing with extensive cleaning at designated Stations. While this work takes place, some Stations will be TEMPORARILY CLOSED while some will REMAIN OPEN. For those stations open while the cleaning takes place, please be alert to equipment and personnel

All Station cleaning work will take place between 10:00 p.m., on Friday and 5:00 a.m., Monday as follows:

Market Frankford Line
Station Status Alternate Stations for Travel
August 7-9, 2020
Spring Garden CLOSED Girard or 2nd Street
Millbourne OPEN Be Alert for Equipment/Personnel Working
August 14-16, 2020
Church CLOSED Arrott TC or Erie-Torresdale
31st St OPEN Be Alert for Equipment/Personnel Working
August 21-23, 2020
Tioga CLOSED Erie-Torresdale or Allegheny
40th St CLOSED 34th St or 46th St
August 28-30, 2020
Somerset CLOSED Allegheny or Huntingdon
Millbourne OPEN Be Alert for Equipment/Personnel Working


Broad Street Line
Station Status Alternate Stations for Travel
August 7-9, 2020
Lombard-South CLOSED Walnut-Locust or Ellsworth-Federal
Girard OPEN Be Alert for Equipment/Personnel Working
August 14-16, 2020
Cecil B. Moore CLOSED Susquehanna-Dauphin or Girard
Spring Garden OPEN Be Alert for Equipment/Personnel Working
August 21-23, 2020
Wyoming CLOSED Logan or Hunting Park
Tasker-Morris CLOSED Ellsworth-Federal or Snyder
August 28-30, 2020
Race-Vine OPEN Be Alert for Equipment/Personnel Working
Fairmount CLOSED Girard or Spring Garden


Customers are reminded that face coverings are required in SEPTA stations and when traveling on vehicles

REOPENINGS

Susquehanna-Dauphin Station

Beginning at 5:00 a.m., Monday August 3, 2020

With the completion of construction work, this Broad Street Line Stations will reopen for customer travel

Customers are reminded that face coverings are required in SEPTA stations and when traveling on vehicles

This 2020 Lansdowne Track Renewal Project construction will take on Lansdowne Avenue from 54th Street to 63rd Street from June 15 - September 5.

During this time, buses will be substituted for the Route 10 trolley, with detours throughout the project. Check for posted signs.

For further information click here

PLEASE CLICK ON THE LINKS BELOW TO VIEW SCHEDULES

To ensure there is sufficient space for customers to exercise social distancing, the maximum number of riders per vehicle is limited as follows:

Bus: 40 ft. maximum 20 customers

Articulated maximum 30 customers

Routes 204, 310, 311, LUCY Gold/LUCY Green maximum 10 customers

Trolley: maximum 25 customers

Norristown High Speed Line: maximum 30 customers

Travel Reminders

  • Front Door Boarding and Fare Collection in Effect

  • EXIT Using the Center Door (Except Riders with Disabilities and Seniors Requiring Assistance)

  • Social distancing should continue to be practiced when waiting to board a vehicle and when traveling on a SEPTA route.

  • Vehicle capacity limits will continue. Please respect set barrier decal on bus, trolley, and high speed vehicle.

  • Respect the Operator - observe the 6 foot social distancing markers at the front of the bus

Get real time route information by going to TRANSIT VIEW or the SEPTA APPS (ANDROID AND IOS). LUCY & Route 204 will continue to operate April 9 schedule.

SERVICE INFORMATION

Market Frankford Line

PLEASE NOTE: CASHIERS ARE NOT ACCEPTING CASH AT THE BOOTH. CASH CAN BE USED AT A STATION FARE KIOSK TO PURCHASE A QUICK TRIP OR SEPTA KEY CARD

All Market Frankford Line Stations are currently OPEN* except 5th Street, which remains closed due to construction.

*Tioga Station will be CLOSED beginning Friday, July 24th at 10 p.m. until Monday, July 27th at 5 a.m.

BROAD STREET LINE

All Broad St/Broad Ridge Spur Stations are currently OPEN except Susquehanna-Dauphin, which remains closed due to construction.

CONCOURSE ENTRANCE CLOSURES TO MARKET FRANKFORD/BROAD STREET LINE STATIONS

Select Concourse stairways and access points to Market Frankford/Broad Street Line Stations including the Dilworth Park stairs, 13th and Market entrances, and Broad Street Line headhouses between South Penn Square and Walnut Street are closed until further notice. The 15th & Market, North Filbert Street, and Broad & Locust entrances remain open. Please look for signs directing customers to alternate stairways.

Click here for Center City Concourse Map

REGIONAL RAIL

Effective Monday, July 20, 2020

Lansdale/Doylestown Line Train #6543 currently departing weekdays from Doylestown Station at 5:35 a.m. will become Train #5203 depart 24 minutes Earlier at 5:11 a.m. Train will depart 24 minutes earlier from ALL stations arriving at Suburban Station at 6:35 a.m. Train #5203 will replace Wilmington Line train #6543 stopping at Penn Medicine Station.

West Trenton - New schedule goes into effect. Please note, all weekday trains between 8:57 a.m. and 2:49 p.m. will operate 8 minutes Earlier than shown in the current timetable. Click here for the schedule

Regional Rail Schedule Changes - Effective Monday, July 13, 2020

The following train schedule changes went into effect Monday, July 13, 2020:

Paoli/Thorndale Line

  • Weekday Train #9572 departing Thorndale Station at 1:54 a.m. is CANCELLED
  • Weekday Train 4597 departing Suburban Station at 1:45 a.m. is CANCELLED
  • Weekday Train #1503 departing Suburban Station at 8:25 a.m. will now stop at Malvern Station at 9:19 a.m.
  • Weekday Train #1511 departing Suburban Station at 10::25 a.m. will now stop at Malvern Station at 11:19 a.m.
  • Weekday Train #1519 departing Suburban Station at 12:25 p.m. will now stop at Malvern Station at 1:19 p.m.
  • Weekday Train #1527 departing Suburban Station at 2:25 p.m. will now stop at Malvern Station at 3:19 p.m.

Trenton Line

  • Weekday Train #9700 currently departing Trenton Transit Center at 5:59 a.m. will now depart 14 minutes earlier at 5:45 a.m. Service will depart 14 minutes from all station all stops arriving at Suburban Station at 6:38 a.m.



All other train times in the June 28, 2020 effective schedules remain the same

New Schedules went into effect Sunday, June 28, 2020

New Regional Rail timetables went go into effect Sunday, June 28 for all Lines except the Chestnut Hill West and Cynwyd. Service on these two Lines will remain suspended.

Please note the following:

  • All schedules except (Airport, Fox Chase, Media/Elwyn, & Paoli/Thorndale Lines) will operate:
    • Weekdays (Monday-Friday) with hourly service

    • Weekends (Saturday & Sunday) with 2 hour service


  • Wilmington Line will operate the schedule, as noted above, with service beginning/ending at Wilmington Station

  • Media/Elwyn & Fox Chase Lines will operate:
    • Weekdays (Monday-Friday) with hourly service

    • Weekends (Saturday & Sunday) with 2-3 hour service

  • Airport Line will operate:
    • Weekdays (Monday-Friday) with 30 minute service

    • Weekends (Saturday & Sunday) with hourly service

  • Paoli/Thorndale Line will operate:
    • Weekdays (Monday-Friday) with 30 minute service

    • Weekends (Saturday & Sunday) with 2 hour service

  • West Trenton Line:
    • Please look for additional schedule changes effective July 12th due to ongoing infrastructure improvement construction
    • Due to a track work project opposite side boarding from the outbound platform will be in effect between Jenkintown to Neshaminy Falls Station, Monday- Friday, 7:00 a.m. - 3:00 p.m.

Outlying Regional Rail Ticket Offices will begin reopening, starting Monday, June 29. Offices will only be open for SEPTA fare purchases. Restroom and waiting facilities will be CLOSED. To see a list of stations reopening by line and station click here.

Please check the timetables before completing your travel plans

COVID-19 Yellow & Green Phase Travel Reminders
  • Customers are Required to Wear a Mask or Facial Coverings in SEPTA stations and on vehicles

  • Practice social distancing when waiting on the platform or standing in line to purchase a fare at a SEPTA Key Fare Kiosk or Sales window - stay 6 feet apart

  • Observe seat barriers and respect Crew requests for seating distancing

SUBURBAN & JEFFERSON STATION ENTRANCE CLOSURES

A limited number of entrances at Suburban and Jefferson Stations will be OPEN for SEPTA Regional Rail customers to enter/exit the Station

SUBURBAN STATION:

- 17th & JFK (stairs and elevator)

- 15th & Market Sts

ALL OTHER STAIRWAYS AND ENTRANCES AT THESE STATIONS WILL BE CLOSED, AT ALL TIMES EXCEPT AS FOLLOWS:

Starting Monday, June 29 the 16th & JFK doors at Suburban Station will be open Monday-Friday during the following hours:

  • 6:30 a.m. - 9:30 a.m.

    Effective Monday, July 20, Lansdale/Doylestown Line Train #6543 currently departing weekdays from Doylestown Station at 5:35 a.m. will become Train #5203 depart 24 minutes Earlier at 5:11 a.m. Train will depart 24 minutes earlier from ALL stations arriving at Suburban Station at 6:35 a.m. Train #5203 will replace Wilmington Line train #6543 stopping at Penn Medicine Station.


  • 3:30 p.m. - 6:30 p.m.

JEFFERSON STATION:

- 10th & Filbert (stairs and elevator)

- 12th & Filbert (stairs and elevator) open Monday - Friday:

  • 6:30 a.m. - 9:30 a.m.

  • 3:30 p.m. - 6:30 p.m.

ALL OTHER STAIRWAYS AND ENTRANCES AT THESE STATIONS WILL BE CLOSED, AT ALL TIMES.

THESE CHANGES WILL BE IN EFFECT 7 DAYS A WEEK UNTIL FURTHER NOTICE

TEMPORARY CLOSURE OF REGIONAL RAILROAD STATION TICKET WINDOWS & WAITING ROOMS UPDATE

Outlying Regional Rail Ticket Offices will begin reopening, starting Monday, June 29. To see a list of stations reopening by line and ticket office hours click here.

The remaining CLOSED Ticket Windows and Waiting Rooms at outlying Regional Rail Stations will be reopened by the end of July. Check back for updates. Fares will continue to be available for purchase at the five CENTER CITY STATION TICKET OFFICES and SEPTA KEY FARE KIOSKS.

CCT

CCT has returned to full service. To comply with social distancing guidelines, CCT vehicles will limit the number of customers per vehicle. Please have exact fare ready to minimize contact with drivers. All customers are reminded to wear masks/face coverings while on board. CCT SEPTA Key Senior & Reduced Fare Card 1234 Market Street Processing Center Reopens

- Call Center Reopens - Monday June 29, 2020:

  • Initial priority processing card replacement requests already submitted, by mail, with required fee

  • Any new Card replacement requests - Call Center to determine fee before mailing in fee
    - $5.00 - first replacement
    - $25.00 - all subsequent replacements

- OFFICE WILL NOT BE OPEN FOR IN-PERSON CUSTOMER CONTACTS

  • Call 215-580-7145

  • Call Center Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.

- In Person New Card Application Processing - Monday, July 6, 2020

  • By appointment ONLY - no walk-in service:

For the safety of customers and to ensure that social distancing can be maintained, the SEPTA Key Senior and Reduced Fare Card Processing Center at 1234 Market Street will not be open for in-person service at this time. The Key Card Processing Center at the Accessible Travel Center at Suburban Station remains CLOSED.

SERVICE MAPS

Click here to access a map show SEPTA access to Daycare facilities across the region

The re-opening guide is also available in Chinese and Spanish translations.

Click here for access to the a Map of Stations and Routes Currently in Operation

En Espanol - Mapa de Servicio Vital durante el COVID-19

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