Increase Ridership Improve Operating Expense Performance Institutionalize Environmental Management Practices Financial Value of Sustainability

Goal 10: Increase Ridership

Increase Passenger Trips Per Capita by 6% by 2020

Growing ridership makes both SEPTA and the region more sustainable. SEPTA is responsible for transporting 1 million passenger trips across Southeastern Pennsylvania each weekday. For SEPTA, ridership growth means more cost-effective service. For the region, ridership growth means lower emissions from fewer cars on the road and reduced traffic congestion.

Average Number of Annual SEPTA Rides For Each Resident Of Southeastern Pennsylvania

From baseline year FY2015 to FY2019, SEPTA's normalized ridership decreased by 12%. While rail ridership has held steady, SEPTA experienced bus ridership loss since 2012. This is consistent with trends across the transit industry. To encourage ridership, SEPTA is committed to developing programs and initiatives that make public transit the preferred mode of transportation for visitors and residents of Southeastern Pennsylvania.

Commute To Work Share, Southeastern Pennsylvania

Goal 11: Improve Operating Expense Performance

Outperform Industry Annualized Growth Rate

Operating expense per trip is used as a measure of SEPTA's economic efficiency, and can be evaluated by comparing the cost of SEPTA's operations to the rest of the transportation industry. SEPTA has traditionally spent less money to operate services for unlinked passenger trips than peer agencies in the United States, and SEPTA is committed to continuously outperform the industry in the future.

Operating Expenses Outperform Industry Growth Rate

SEPTA calculates its operating expenditure by adding all of the expenses used to operate its transportation services, including overhead. This includes costs of fuel for buses, electricity for buildings and rail cars, and salaries of the employees who operate and maintain the vehicles. SEPTA's sustainability programs and initiatives yield savings that help to lower operating costs, which is important to ensure that SEPTA remains economically viable and is able to continue to offer low cost fares to customers.


Goal 12:
Institutionalize Environmental Management Practices



1. Achieve ISO 14001 Certification at 2 SEPTA Facilities

2. Institute and Complete an Environmental Management Checklist for Capital Projects by 2020

Successful environmental management practices mitigate risks to employees and the natural environment, and reduce both financial and material waste. SEPTA's Environmental and Sustainability Management System (ESMS) provides tools to ensure successful business operations while meeting or exceeding environmental compliance obligations.

ISO 14001 is the international standard for environmental management. Achieving ISO 14001 certification is a signal to regulators, vendors, legislators, and community members that SEPTA takes its commitments to the environment seriously. The Berridge bus and print shops have been continually ISO 14001 certified since 2013. In December 2018, SEPTA achieved its goal of earning ISO 14001 certification at a second location, Wayne Junction Complex, home to the Wayne electric railcar shop, traction power, and signal maintenance functions. Both facilities have since been re-certified via regular annual audits.

SEPTA continues to evaluate design standards and construction guidelines in order to strengthen language that promotes building efficiency and waste reductions in both construction and operations.


Goal 13: Financial Value of Sustainability

Grow Positive Financial Impacts of Sustainability Initiatives

SEPTA's triple bottom line approach to sustainability requires initiatives that improve environmental and social sustainability to also have a positive impact on the financial bottom line. This principle is grounded in an effort to rigorously track and report on the financial impact of Sustainability Program implementation. By tracking and transparently reporting key indicators of financial impact, SEPTA has demonstrated over the years that sustainability has a net-positive impact on the business.

Total Positive Financial Impact

Grants, Revenue and Savings